The Samsung Galaxy S8 and S8 Plus are finally here, but there are still a good number of people who stick with the Galaxy S7 and S7 Edge. Basically, the S7 and S7 Edge are among the best smartphones Samsung has ever made thanks to their gorgeous screens, stunning design and excellent camera performance.
However, there are exceptions to everything. We have heard some of the problems that users are facing with Samsung’s high-end smartphone ranging from unresponsive screen to camera crashes. If you are facing problems with your Galaxy S7, well you are not alone.
In this guide, we will run you through the most common issues with Samsung Galaxy S7 and how to fix them.
1. Black screen
Many Galaxy S7 owners have reported that they cannot wake up their device no matter what buttons are pressed, while the phone still functions. If you are experiencing the issue, try performing a hard reboot. To do this, you simply need to press and hold the power and volume down buttons at once until the phone reboots. If the problem still persists, make sure that you read on.
Steps to enter safe mode on your Samsung Galaxy S7
Step one: First off, you need to hold the Power button until you see the Samsung logo. After that, release the Power button, and press and hold the Volume down button
Step two: Next up, keep holding the Volume down button until the device finishes booting up. Once it is done, you will enter safe mode
If the problem doesn’t just go away, the best shot now is to factory reset your device from the Galaxy S7’s recovery menu. Keep in mind that factory resetting will remove all the data on your phone, so we recommend you make a full backup of your device before moving ahead.
2. Wi-Fi keep disconnecting
A small number of Galaxy S7 owners say that they cannot connect their phone to a Wi-Fi network or Wi-Fi keeps disconnecting on their Galaxy S7. If you are facing the issue, make sure that you now use the latest version of software on your phone. If you are not sure, head to Settings > Software Update.
If the issue still persists, try resetting your network settings. You can do this by going to Settings > Back up and Reset > Reset network settings > Reset settings.
3. Camera crashes
Samsung Galaxy S7 is one of the best camera phones out there. However, that doesn’t mean that it works perfectly without any issues. Users have reported that the Camera app crashes on their Galaxy S7. The best shot for dealing with the issue is to clear the cache of the Camera app. To do this, head to Settings app, select Applications > Application manager > Camera app. After that, you need to tap Storage and tap Clear Cache.
If the problem is still present, try turning off Smart Stay feature. To do this, go to Settings > Display and disable Smart Stay.
4. Battery life
Short battery life is one of the most common issues on high-end smartphones and that’s no different with the Galaxy S7. If you are experiencing the issue, find out which apps and services are consuming the most battery power on your device and un-install them. To do this, head to Settings > Device Management and select Battery.
Are you facing any problems with your Galaxy S7? Feel free to let us know in the comments below.